Outsourced IT
In the modern business culture, success is often achieved through the opportunities
provided by the proper utilization of technology. Element Systems outsourced IT
solutions provide the response and knowledge of an on-site IT department without
the associated overhead.
Element Systems IT services include, but are not limited to:
- Virus, Spyware, and Malware Protection and Removal
- Home/Business Networking Solutions
- Hardware Installation, Repair, and Upgrade
- Desktop Publishing
- Computer and Server Maintenance/ Management
VOIP Phone Systems
You're heard about it and you have used it more than likely in the past without
ever knowning it. Element Systems can provide your home or business with a simple
or very advance VOIP Phone System saving you money the very first day!
Our VOIP services and features include, but are not limited to:
- Anonymous Call Rejection
- Call Forwarding Always
- Call Forwarding Busy
- Call Forwarding No Answer
- Call Hold
- Caller ID with Name
- Call Notify
- *69 Call Return
- Call Transfer
- Call Waiting
- Distinctive Ring
- Directory Assistance (411)
- Do Not Disturb
- Last Number Redial
- Speed Dial 8 & Speed Dial 100
- Three-Way Calling
- Voice Mail
- Voice Mail Aliases
VOIP Phone Systems
Our Business Advanced VOIP services and features include, but are not limited to:
- Call recording with a Web interface to search recordings
- Voicemail and Voicemail-to-Email functionality
- Flexible IVR configurable by a Web Inteface.
- Voice synthesis support
- Extension Batch Tool to create large numbers of extensions using CSV files.
- Integrated Echo Canceller
- Phone provisioner, configurable via a Web Interface. Allows configuration of a large
number of IP phones in a short time for supported phones.
- Support for video phones
- Hardware detection interface allowing quick & easy setup of a range of popular telephony
hardware.
- ntegrated DHCP server to dynamically assign IPs to the IP-Phones
- Operator panel. Monitor PBX activity via a graphical interface and perform call
transfers and parkings by a simple drag-n-drop. * Call parking allowing calls to
be picked up at any extension.
- Call Detail (CDRs) report within you can search calls based on different criteria
as date, extension number, etc
- Billing report from which you can filter by destination, source
- Report of channels used by technology (SIP, ZAP, IAX, Local, H323)
- Support for call queues including static and dynamic agents
- Conference Center. Allows setup of temporary scheduled conferences or static conference
rooms via Web Interface * Support the following protocols: SIP, IAX, H323, MGCP,
SKINNY, etc
- Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1 (pass through), G.726,
G.729 (through a commercial license), GSM, iLBC
- Support for analog interfaces as FXS/FXO (PSTN/POTS)
- Support for digital interfaces as E1/T1/J1 through protocols as PRI/BRI/R2
- Support for bluetooth interfaces through cell phones (chan_mobile)
- Caller ID supported.
- Multiple Trunk support.
- Incoming and outgoing routes with support dial pattern matching which gives flexibility
- Follow-me support
- Support for ring groups
- Support for paging and intercom for supported IP Phones
- Support for call routing based on Time Conditions
- Support for PIN sets
- Direct Inward System Access (DISA) - Direct access to the PBX via External Line
- Callback * Web based file editor to manually edit the Asterisk configuration files
- Web based interface to the Asterisk console called the CLI